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I think the phrase is a little overworn and misappropriated but I think it's a little bit applicable here:

"The customer is always right."

Recently I've seen this phrase thrown around more as a customer service mantra, and in those cases I don't think the customer is actually always right, though it may be the best course of action to act like they are.

In the case of a customer liking or disliking your game/app/widget. They ARE right. Or at least they're not wrong. I think the greatest point of this article is that the author (and hopefully the subject) enjoys developing the games they do. That's a good enough reason right there to keep doing it.



The customer is always right, but the customer is not always aware. Getting noticed is the great challenge of the age.




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