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I used to always pay for in-home service with my ThinkPads. The hinge broke on one of them, a guy came out the next day and replaced it on my dining table.

Not sure if that repair channel has a separate parts stream, but when there isn't a shortage, it's an amazing service.

Only adds a few hundred bucks and was totally worth it the several times I've had to use it. The ThinkPads I had never had very good build quality and their non US based support isn't great. With the at home service, you deal with a real person who comes to your house or business.

Then I eventually switched to Apple and never had to get anything fixed again...



A agree, you can get a service person to show up and fix it. I had this done before, its pretty nice. Its also expensive outside of warranty. You can have that and self-service.




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