I worked in a newspaper plant. We did everything you just described for all of the same reasons. The system delivered was worse in every way than the one we ended up building for ourselves in the end, didn't work right anyway, and was "supported" by incompetent temps that damaged expensive equipment as they ham-handedly learned their jobs on our dime.

Sometimes its all just a paper facade over simple stuff we can easily do for ourselves with the smallest amount of courage and effort.